The Pre-Sales Organization actively supports the SAP field
organization in sales, presales for all customer engagement cycles
and with all kinds of lead generating tasks. This includes aspects
like software revenue, customer satisfaction and solution
completeness
In-depth presales support for SAP CRM as well as for complete
solution portfolios is a central part of the assignment. A close
relationship to the sales organizations in Europe sharing insights
and targets is a basic element of proactively supporting the
field to be successful in selling SAP CRM
Responsibilities
- Present and demonstrate SAP CRM to all levels at customer
side
- Identify, understand and define the customer's business
requirements, needs, and objectives
- Create a product demonstration that exemplifies how SAP CRM can
best meet the customer's requirements, set up demo prototypes
- Communicate the business requirements to project/implementation
team after completion of sale to ensure a smooth transition from
presales to implementation stages, warranting a continuous degree
of customer satisfaction
- Support all stages of a sales cycle to generate leads and
sales
- Play an active role in the sales process and create value
through participation throughout the sales cycle, including
customer workshops
- Administrative and networking support to the field services
sales force
- Support finding new ways of positioning for SAP CRM
- Support in pricing
- Support in knowledge transfer e.g. training, workshops
- Coordinate additional pre-sales activities
- Prepare additional presentations for trade shows,
SAPPHIRE, and other marketing events
- Plan and coordinate presales events like trade shows, customer
events
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